With 8 years of experience in the outsourcing industry, we see ourselves emerging as a global leader in the outsourcing industry. We are based in USA and China. In Beijing, it is the home to multinational companies like IBM, Oracle, Microsoft, Google, and many more, we have access to the best global talent and expertise. We thrive on helping your business succeed. We were using the Internet to market and sell software development services for 8 yearst. Our core competence has been using the Internet to effectively communicate with American customers and customers worldwide.
What you can expect from us
- Fast turnaround of your project
- Cost savings and revenue increase
- Significant improvement in the quality and productivity of your business
We make it easy for you to work with us
We strive to make customers comfortable with outsourcing to India by making the process seamless and hassle-free. The team is willing to go the extra mile by ensuring that we are always there for our customers.
- A Customer Engagement team to service our customers 24 hours a day
- A dedicated team that is focused on project management
Our Portfolio
We have managed numerous outsourcing ventures ranging from call center and healthcare services to CAD, engineering and KPO services.
Our Strengths
- Understanding your needs
- Excellent communication skills - good command over both written and spoken English
- Outsourcing expertise - streamlined 5-step process
- Deep domain knowledge in diverse fields
- Six years of experience in serving global customers
- Excellence in executing short and long-term projects to your specific requirements
- Strategic location in Bangalore - the center of outsourcing action
- Exploiting the full potential of the internet to get and execute projects
Our Team
We've got a talented bunch of management graduates, business analysts, customer service representatives, sales and marketing professionals, graphic designers and writers on our energetic team.
Our people have a keen understanding of all the nuances of the BPO domain. They have extensive experience in the ITES segment, having worked in Operations and Business Development in Senior Management roles.
Our management team is a melting pot of talent and experience, drawn from a variety of fields. Their valuable exposure to the workings of international markets helps them clearly understand the global perspectives of our customers.
Our Expertise
We provide complete outsourcing solutions through a unique 5-stage process:
- Situation Analysis - We analyze your requirements and identify the "outsource-able" components.
- Pilot Program - We will carry out a pilot project even before the contract is signed.
- Transition Management - We ensure flawless performance during critical phases when your project is moved offshore.
- Project Management - We manage both the business and the execution aspects of your project.
- Customer Relationship Management - We make it easy for you to do business with us.
Quality
The Quality framework is driven by processes based on Six Sigma principles and standards.
We have state-of-the-art computing and communication technology with UPS for power backup and our own power generator in the event of power failure. Our Internet and telecom technologies in the Bangalore BPO center provide the perfect platform for customer service and support on par with industry standards. We use some of the latest security technologies to ensure data integrity for our customers.
Confidentiality and privacy
We at are sensitive to customer concerns and ensure absolute confidentiality and privacy of any information that is given to us. Customers can specify their preferred method of contact with us and we will not disclose their identity without their expressed or written consent.
Our Vision
Our vision is to be a values-based global organization, providing customer-centric solutions to the highest standards of excellence, creating value to all stakeholders.
Our Philosophy
Our work doesn't begin and end with the execution of our customer's project.
Our vision is to be a world class outsourcing company and at the heart of this vision, lies the core concept of responsibility. We are responsible - to our customers, to our employees, and to society at large. Sharing our knowledge and expertise to create value is our ultimate goal.
Our Commitment
Our goal is to assist our clients to grow their businesses sucessfully. The jobs will be done in good quality and the cost of project development will be tremendously reduced. |